It’s that time, again! We’re looking for talented, strategic thinkers who can write well but also understand how to use social media to tell a brand story and drive results.
WideFoc.us community managers are responsible for curating, writing, delivering, and publishing posts across platforms — Facebook, Twitter, LinkedIn, Instagram, Snapchat, and more. They engage with online communities, and work closely with assigned clients. The ideal candidate for this position is a friendly communicator who has solid time management skills, pays attention to detail, is organized, and works well under limited supervision. Community managers are supported in strategy by the WideFoc.us team.
Participate in regular client strategy meetings
Communicate with clients weekly and sometimes daily
Community management of assigned clients:
Manage social media platforms
Curate content for assigned social media content calendars
Write and post daily and real-time content for assigned social media platforms
Engage in two-way, online conversation with target audiences for assigned accounts
Monitor assigned channels for customer service and online reputation issues
Support social advertising campaigns
Draft blog content
Excellent writer, proficient in proper grammar, punctuation, and syntax
Skilled in interpersonal communication; able to build relationships with clients
Ability to respond to social media replies and complaints with messaging that fits the situation (critical information and messaging will be provided)
Familiarity with social media platforms, such as Facebook, Instagram, LinkedIn, Twitter, Snapchat, Yelp, YouTube, and others
Ideal candidates will:
Have experience in using social media tools for business, including developing and managing social media strategy and communities
Have previous client and account management experience
Be chameleon-like in their ability to write in the distinct voices of their client’s brands
Be able to write intriguing blogs
Enjoy creating and consuming new content types
Know how to help clients and others understand the value of our social media outreach and engagement
Apply to this position if you:
Have strong interpersonal, written, and verbal communication skills
Enjoy working independently and with a team
Are a self-starter and able to manage your own time well
Are highly organized and can complete work objectives and goals under limited supervision
Carry yourself in a professional demeanor with a positive approach to customer service and teamwork
Appreciate the benefits of working for a smaller company with a “startup” mindset
Use social media every day
Don’t apply if you:
Can’t work from home or other locations on a regular basis
Can’t work in our LoHi office on assigned days
Need constant oversight, management, and direction
Want to work 40+ hours per week
Don’t use at least one social media channel consistently
You’ll need a moderate degree of familiarity with online systems and general technology and you’ll need to supply your own computer. A strong personal brand/social media following is a plus. Initiative, creativity, and inspiration are appreciated. Agency experience is a bonus, but solo practitioners are also encouraged to apply!
Work design and compensation:
Our community managers enjoy a high level of flexibility in the design of the position's workflow. Hourly pay or project rates will be determined according to the candidate's qualifications and clients assigned. This is a 90-day, contract-to-hire position; part-time to start, with potential to move to full-time.
WideFoc.us is a company made up of full-time and part-time employees, and consultant contractors. We like each other, like working together, and have a friendly office. WideFoc.us considers full time to be 30 or more hours per week and prefer that our team members keep as close to that 30 hours per week as possible, for maximum work/side gig/life balance. We offer some benefits, like paid time off and opportunities for professional development. We like to give gifts, free lunches, and high-fives.
Demonstrate you’re a strong writer with social media chops, and that you can follow instructions. Please send a resume, links to your social media work, at least three examples of your kick-ass professional writing, and three synonyms for the word "great" (we think it’s an overused adjective) to firstname.lastname@example.org.
Be sure to include “WideFoc.us Community Manager” in the subject line of your email, so it’s filtered properly.